Database support
We provide support in many different ways. Here are three recent examples:
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You commissioned a bespoke database some years ago. The original developers have moved
on and you need the database extended to store more detailed information.
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Your operations rely a small database written by one of your staff. That staff member
has left and you have nobody on site who understands how to export the results to a
spreadsheet in a new format for an important quarterly report.
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Your operations rely on a small database written by one of your staff who no longer has
the time to look after it. The technician who put the Quality Assurance database
together is now the Quality Director and is busy with board-level work.
We solved the three examples above in three different ways:
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We made the minor alterations, tested them, and left the company with an improved
database and with the knowledge that they could always call us back if they needed
any further work.
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We spent a day with a couple of the staff members, talking them through the export process
and explaining some other common housekeeping jobs that would help to keep the database
running smoothly. This extra knowledge has made the staff more confident in their use of
the database.
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We spent a couple of days familiarising ourself with the QA database and documenting it.
Staff can now phone us whenever they need advice and we can talk them through whatever
has to be done. If they don't feel confident to make the changes themselves then we can
do the necessary work for them.
Call us on 0121 445 1300 if your business relies on a database and you'd like to
make sure that that database carries on meeting your needs.
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"Service contract management and invoicing have improved markedly over the last 12 months with Alvechurch Data's assistance & experience"
Will Farrell, Service Manager, Direct Air & Pipework, Coventry
"Geoff Franklin proved to be very responsive to my request for urgent help with Access database information. He took me from a standing start to producing simple reports in 1 day and solved a long outstanding problem with extracting Foxpro based tables , which our reseller had failed to complete. At the end of the day we had a short usable outstanding Purchase Orders report - a first in 10 years! Highly recommended."
Bob Lock, Skyline Systems, Cheltenham
"As a trainer, Geoff Franklin has the rare skill of getting trainees to work through the material themselves without him taking over the keyboard. As a result they have confidence to apply the learning after the session."
Peter Jackson, Holly Training, Leamington Spa
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