Database support

We provide support to companies in Birmingham and the midlands using Access and Visual FoxPro databases. Naturally we support the software that we ourselves have developed but we can also take over support where the original developers have moved on. This support can be delivered in many different ways. Here are three recent examples:

• An industrial maintenance company commissioned a bespoke FoxPro database many years ago. The original developers have moved away and they needed to have the database extended to store more detailed information.
• A market research company recorded and analysed their findings in an Access database and needed to be able to export their results in a new format. The staff member who wrote the database left some years ago and nobody on site knew how to create this new report.
• A local company held details of their subcontractors on a small Access database. It was written by a young technician who is now the Quality Director. He is busy with board-level work and cannot really spare the time to work on this database.

We solved the three problems above in three different ways:

• We made minor alterations, tested them, and left the company with an improved database and with the knowledge that they could always call us back if they needed any further work.
• We spent a day with a couple of the staff members, talking them through the export process and explaining some other common housekeeping jobs that would help to keep the database running smoothly. This extra knowledge has made the staff more confident in their use of the database.
• We spent a couple of days familiarising ourself with the QA database and documenting it. Staff can now phone us whenever they need advice and we can talk them through whatever has to be done. If they don't feel confident to make the changes themselves then we can do the necessary work for them.

Call us now

Contact us if your business relies on a database and you'd like to make sure that that database carries on meeting your needs.

Phone us on 0121 445 1300 or 07850 274902, email sales@alvechurchdata.co.uk, or get full details from our address page.